Our Staff

Rick Dickinson Staff Picture

Rick Dickinson

President & CEO
As President and CEO, Rick Dickinson is responsible for the administration of the Greater Dubuque Development Corporation operations. This includes the successful implementation of our Business Development, Workforce Solutions, and Community Development projects. Rick is also the principal liaison between the City of Dubuque and the State of Iowa on issues relating to economic development incentive programs.
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Jason E. White

Vice President of Business Services
Vice President of Business Services Jason White is responsible for managing operations and driving innovation in Business Services including the Business Retention and Expansion program as well as National Marketing. The primary focus is on supporting our Greater Dubuque area employers and growing our regional economy. Jason serves as liaison with state and local development organizations and associations.
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Karen Kluesner Staff Picture

Karen Kluesner

Vice President of Operations
Vice President of Operations Karen Kluesner manages the daily operations of Greater Dubuque Development. This includes maintenance of IT operations; overseeing human relations; as well as payroll, accounting, and managing the Greater Dubuque Development finances. Karen also provides assistance to the President & CEO and support to the Board of Directors.
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Dan McDonald Staff Picture

Daniel McDonald

Director of Existing Business
Director of Existing Business Daniel McDonald is the contact for existing business and industry. He works with Greater Dubuque Development staff to bolster services for the exising industry base, providing direct advocacy and solutions to our partners. Dan also works with these employers as they expand in the Greater Dubuque area. He facilitates our InfoAction program—one-on-one engagement with local business leaders—which is fundamental to identifying opportunities within our local economy.
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Mandi Dolson, Director of Workforce Solutions

Mandi Dolson

Director of Workforce Solutions
As one of two Directors of Workforce Solutions, Mandi Dolson works with the Human Resources community to develop and implement strategies for attraction, recruitment, and retention of workforce. Mandi also manages our Newcomer programs including our community tours, Big Life Small City outreach, and Distinctively Dubuque. 
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Nic Hockenberry

Director of Workforce Solutions
As one of two Directors of Workforce Solutions, Nic facilitates work with community partners involved with the creation and development of talent. Nic works with the Dubuque Works partners on regional initiatives that include Opportunity Dubuque and Inclusive Dubuque. 
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Bill Baum Staff Picture

Bill Baum

Existing Business Specialist
Existing Business Specialist Bill Baum works closely with our team as a contact for existing business and industry. Bill also works with our InfoAction Program, conducting interviews and taking action on both challenges and opportunities identified by businesses.
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Rob Apel Staff Picture

Rob Apel

Existing Business Specialist
Existing Business Specialist Rob Apel works closely with our team as a contact for existing business and industry. Rob also works with our InfoAction Program, conducting interviews and taking action on both challenges and opportunities identified by businesses.
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Jayne Ervolino Staff Picture

Jayne Ervolino

Administrative Assistant
Administrative Assistant Jayne Ervolino works closely with Karen Kluesner on daily office activities, including office correspondence, scheduling, the maintenance of information databases utilized by staff, along with many other duties. Jayne is also the welcoming voice you hear when calling the offices of Greater Dubuque Development.
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Dave Lyons Staff Picture

Dave Lyons

Sustainable Innovation Consultant
As the Sustainable Innovation Consultant, Dave Lyons is responsible for expanding positive business and community development opportunities and analyzing pending innovation projects. His work in Community Development encompasses sustainable energy implementation, broadband and telecom expansion, air quality and environmental impact, and redevelopment projects.
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Jayne Ervolino Staff Picture

Community Tour Guides

Nelson Klavitter, Chris Apel, and Kristin Dietzel provide tours of the Greater Dubuque area to individuals considering relocation. They help make their transition seamless by equipping them with information on housing, health care, educational offerings, and much more.

Nelson Klavitter

Chris Apel

Kristin Dietzel