Client Services

Key industry advantages

Office services is one of several key industries with a wide and diverse portfolio of Dubuque-based companies, including McGraw-Hill Higher Education, Medline, and Flexsteel.
Iowa’s central time zone allows companies to stretch the regular work day to conveniently service customers on both coasts, as well as Canada and Mexico.
The Greater Dubuque region is equipped with dual fiber redundancy provided by CenturyLink. If an interruption occurs, service will be routed through the secondary line to prevent downtime.

The regional laborshed includes an estimated total of 57,162 people within the industry. To learn more about the region’s workforce, please view our laborshed information.
There are more than 326,000 college students within a 100-mile radius and 32,000 in the tri-state area providing a highly-skilled workforce pipeline.
The Greater Dubuque region offers a unique, targeted, and proven employee recruitment tool for the tri-state market called AccessDubuqueJobs.com.
The State of Iowa New Jobs Training Program, administered by Northeast Iowa Community College, provides funding for various costs associated with new worker training and education.

In the State of Iowa, there is:
- No sales tax on computers/peripherals used in the processing or storage of data.
- No sales tax on custom software.
- No sales tax on interstate or international telecommunications.